Frequently Asked Questions
Everything you need to know about shopping with Pothys
What types of silk sarees are available at Pothys?
We offer an extensive collection of authentic silk sarees, including Kancheepuram Silk, Banarasi Silk, Mysore Silk, and our exclusive Samudrika Pattu and Parampara Pattu collections.
Do you offer international shipping?
Yes, Pothys ships to over 50 countries worldwide. Shipping costs and delivery timelines vary based on your location and will be calculated at checkout.
Can I get my blouse stitched through your online store?
Absolutely. We provide custom tailoring services for saree blouses. You can select the 'Stitching' option on the product page and provide your measurements according to our guide.
What is your return and exchange policy?
We accept returns for damaged or defective items within 7 days of delivery. Please ensure that the product tags remain intact and the item is unused and unwashed.
How can I track my order status?
Once your order is dispatched, you will receive a confirmation email and SMS containing a unique tracking ID and a link to our courier partner's website.
Are the colors of the products accurate on the website?
We strive to represent our products as accurately as possible. However, due to digital photography and different screen resolutions, slight variations in color may occur.